Testimonials

The following are testimonials are just a small sample of the positive feedback we hear from our customers. To keep our services at an extremely high level and to constantly keep improving, we take surveys of our customers to see how they rate our service level.

The following customers gave Grandstaff Roofing & Siding all high marks on our survey and left the following positive comments.

Customer Satisfaction Survey
Comments:
I was so amazed at how quickly my new roof was up!  It took only one day to remove my old roof and put on my new one.  I also loved how every man on the crew said "yes ma'am" and "no ma'am".  Very polite crew!! Kimberly Pilkerton Waldorf, MD Great customer service from start to finish.  Taught us what we needed to know about roofs and gutters.  Would and did highly recommend to anyone needing work done. Mr. and Mrs. Wiersma                     Waldorf, MD A speedy and great job!  We appreciate your completed work and price. David Shisler Waldorf, MD Very impressed with the quality of work and the workers were professional and polite.  I would and have recommended them to anyone. Yvonne Moore Waldorf, MD Grandstaff is a very professional company that worked with us from the beginning to the finish.  We were kept in the loop throughout the completion of our roofing job. J.W. Harris Ft. Wash, MD I highly recommend Grandstaff Roofing and Siding for any phase of construction. His team of professionals met all my expectations for my garage. Angela Morris Brandywine, MD Mr. Grandstaff made dealing with a contractor a more than pleasant experience. William Forsythe Brandywine, MD Very professional and courteous.  I've had numerous compliments about the house.  It looks like a "new house"!  Thanks! Cristina Divalentin                       Mechanicsville, MD Thank you very much, your staff         did an excellent job.                    Charles Sellman                           Clinton, MD Owner was very helpful and workers    were productive and friendly. Pauline Rueda                                Waldorf, MD We were exceptionally pleased with the work.                                              Joyce Cool                                      LaPlata, MD We are very pleased with the new roofing and guttering.  We feel like we have a brand new home.  Thank you!              Mr. and Mrs. Berts                          Charlotte Hall, MD                                                  [ All of the above cusotmers ranked our survey questions as "Good" ]
	Good	Fair	Poor
Receptionist
Answered phone clearly, identifying the company	X
Helpful and Courteous	X
Estimator
Understood your needs	X
Clearly explained the estimate and answered all questions	X
Arrived on time, gave you a roofing packet and portfolio	X
Installation
Arrived on time	X
Professional	X
Cleaned up upon completion of job	X
Completed job on time	X
Sales Team
Followed up within on week of completion	X
Brought customer survey form	X
Professional and courteous	X